FairCom Gives You World-Class Support

We don’t just deliver the best support in the industry—we provide the best support for your business. Your needs and preferences matter, and that’s why we look at each support program as a unique relationship between us and you.

The nature of the application, your company's industry, and the knowledge level of the eventual user are all factors we consider when developing your support system.

Proven to help your business

of deployments across 
100+ countries
tech support satisfaction
improving customer businesses
tech satisfaction rate
Our Team

Let the experts guide you

Best-in-class support starts with our best-in-class engineers. Rather than using entry-level technicians or third-party support services, our support department is staffed by professional FairCom programmers who understand the needs of developers. We work with you during all phases of your product development cycle to meet your needs. Here are a few of the experts at your service.

Enrico Visconti
Director of Engineering
Accomplished programmer specializing in leading agile development to optimally tune database performance.
Craig Bailey
Senior Technical Engineer
Seasoned programmer with an emphasis on engineer-to-engineer consulting and customer system onboarding.
Randal Hoff
VP of Engineering Services
An advanced developer who has spent more than 30 years specializing in advanced tech support and long-term application integration.
Reach Out

Need some extra support?

We're happy to develop a custom support team for you. Please reach out so we can get some preliminary info and start tailoring your support experience.

Schedule a call

How we support you

We're dedicated to helping you grow and develop your business. Here are a few standout ways out support team accomplishes this.

Professional Service
Directly from the experts
You'll always be working with our advanced engineers on any and all support needs.
Always Reachable
Call us any time
Our offices are spread throughout the world to provide you with support nearly 24/7.
Multilingual Support
To meet your language needs
Our global support team allows us to offer services in English, Spanish, Italian, & Portuguese.

Log in to our support portal

We're here to help! Existing customers can use our support panel to read over troubleshooting or connect with one of our software engineers.

Go to our support portal