Survey Results

FairCom recently conducted an online survey of our customers to give us a more complete understanding of our customer base. The survey covered a broad range of topics including programming languages, c-tree Plus API's, operational models, operating systems, and satisfaction measures.

We would like to extend our sincere thanks to all of you who participated in the online survey. The response rate was excellent and the feedback has proven both interesting and quite helpful for our planning purposes. We'd also like to congratulate Jeethandran Murugan from ACI Worldwide, the winner of the iPod Nano!

We thought we'd share the following statistics that we gathered as part of this survey:

Satisfaction Rate for our Technical Support: 97.2%
Satisfaction Rate for our Documentation: 94.0%
Satisfaction Rate for our Technology: 95.3%
Satisfaction Rate for our Sales/Order Processing: 95.0%

Most popular c-tree Plus API's:

ISAM
Low Level
c-treeDB C API
ODBC
c-treeDB C++ API

Most popular operating systems for deployment:

Windows
Linux
Solaris
AIX
Mac OS X

Most popular publications:

Dr. Dobb's Journal
C/C++ User Journal
Software Development
MSDN
Linux Journal

Most popular Web sites:

Google
Microsoft / MSDN
CodeGuru
Slashdot
Sun / Java

Again, thanks for your participation and for the high marks you gave us. We will continuously seek to improve them.